Auto Mechanic: A Job That Needs Extra Skill

Cars are a necessity in many cities mainly because the public transport system is either inadequate or ineffective or missing altogether. This leaves no alternative for individuals to get their children to college, to work, to shopping and to pleasure destinations. If your car gets bogged down even for a day, it causes so much of hassle that the routines go topsy-turvy and causes unnecessary heartburn for the following so many days. Worse still is your car stalling on your way to some place; perhaps you were taking your child to the doctor, or were on way to a crucial meeting, or were heading to a weekend pleasure trip.

Maintenance of the car:

This brings us to the topic of maintaining your car to serve your business – personal and official most optimally. Many people take certain care of their cars by themselves and for the rest they rely on the service and repair workshop staff,

Car Wash

mechanics and technicians. Before relying on them, you have to check out the qualities they have. As long as you have to rely on support and service from outside, you seek quality of work in as little time as possible and as little expense as possible that would assure you peace of mind – a big asset in today’s busy-busy world.

Important things to consider for the repair:

When you have to rely on the repair and service workshops, what are the qualities that would help you get desired service? Well you must be having few things in your mind, here I try to supplement with few so you may enhance your checklist and get the best out of our combined efforts.

Does your mechanic allow you to use technology to reserve service slots? In today’s hi-tech times this is a one of the key ingredients that smoothens the rough routine of anyone’s day. The ability to interact without having to talk is a great blessing, I am sure you would agree. Older people not used to using gadgets, may use the good old phones. Does your mechanic have arrangements in place that phone calls are promptly answered?

What is the symbol of a professional mechanic?

When you take your car to the workshop, if & when you have to, how much time you are made to wait before you get to have a word with the service advisor? Professional mechanics would have customer friendly procedures in place that makes any customer feel important, even when he or she has to wait.

Professional Mechanic

You do not have to be aggressive to explain your troubles and needs, but he has to exercise patience and remain tactical. All customers are not alike; some would be expert in putting their points effectively in little time, while it may be difficult for others, yet many love to speak on and on as if they got an audience that otherwise is unavailable at home. The service advisor cannot escape such situation and therefore has to have enough training as well as experience so both the party’s times are taken care of as professionally as possible with no damage done to the egos of customers.

Tips to make the customer busy during the repair time:

If there are customers waiting while their car is being attended to, they can become impatient in no time, especially when they are accompanied with children. So does your mechanic have a customer lounge with things to keep them all busy? A play area would keep kids engaged for certain while.

It would be great if your mechanic assigns you an alternate car to continue with your daily grind. However it is best to keep in mind that such luxuries could most likely come at cost hidden in each item of the bill. Alternatively, a shuttle service works best that will get you to a convenient point from where you could proceed on the MRT, tube or public bus to your place of business.

Important areas in which the mechanic needs to be strong:

Your mechanic should be thoroughly conversant of how things work in at least the following items, problem detecting skills, and prior experience of repairing or replacing the offending part.

  • Engine
  • Computer Diagnostics
  • Brake System
  • Suspension
  • Steering
  • Tune-ups
  • Oil Filter
  • Oil Changes
  • Cooling System
  • Clutch
  • Transmissions

 

I am best satisfied when he seeks previous service records. It could be from other workshops I have been to in the past; or checking his own service records. It tells me that he wants to ensure that he does not replace a part that was repaired or replaced recently, unless he has more reason to do so. Isn’t it a great quality? He is behaving as if it was his own car!

Mechanics that are expected to work on timed targets for each job are likely to oversee a thing or two in the attempt to meet their deadlines. Although every workshop owner is there to make money and keep his staff happy, but there are ways to manage and optimize work so overbooking is avoided and the customer is not sent back dissatisfied.

To summarize, your car mechanic has to demonstrate honesty, training, quality, helpful attitude, knowledge and friendliness to make all the difference.


13 Comments

  1. Thank you for publishing such helpful post. Yes, when we are supposed to repair our car we have to definitely go for a professional auto mechanic. I had done a great mistake by going for a bad repair center for my car and they did not repair my car well and charged me a large amount of money. This type of mistake most of the people do. So, before going for a repair center we have to collect that repair center’s reviews etc and then have to move on.

  2. I think this is among the so much vital information for me. And I am happy studying your article. The articles is in reality great. Good activity, cheers.

  3. I will appreciate this post as it is very much helpful for a automobile user to choose a professional mechanic. Its giving us proper idea of a mechanic and about its service. Before going to a center the user must know about the service quality. And one important thing which is already described by this article that the user need to observe how the center is behaving during waiting time . It will let the user to know the kind of service they are providing and how valuable a customer is for the mechanic center.

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  11. In fact the creative writing style and way of presentation is completely appreciable; I must admit that to become a professional auto mechanic is really a tough job in itself. Therefore we need extra skills and follow unique strategies; beside that an auto mechanic is completely involve in the maintenance and repair process of the vehicles and he or she would be follow the steps of professionalism. So I must say that in order to achieve all the above thoughts; we should follow the instruction from the entire article.

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